Terms of Service
These Terms of Service (“Terms,” “Agreement”) govern your use of the Pure Flame Co website and any purchase you make from us (collectively, the “Services”). By visiting the Site or purchasing from us, you agree to be bound by these Terms.
1. Online Store Terms
- You may not use our products for any illegal or unauthorised purpose.
- You must not transmit any worms, viruses or destructive code.
- Violation of any Terms will result in immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone, for any reason, at any time. Content (including product copy and images) is provided “as is” and may not be reproduced without written permission.
3. Accuracy, Completeness & Timeliness
We are not responsible if information on the Site is not accurate, complete or current. Material is provided for general information only and should not be relied upon without consulting primary sources. Pricing and availability may change without notice.
4. Modifications to Service & Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part) without notice at any time. We shall not be liable for any modification, price change, suspension or discontinuance of the Service.
5. Products or Services
- Certain products may have limited quantities and are subject to return or exchange only according to our Returns Policy.
- We try to display product colours and images as accurately as possible but cannot guarantee exact screen display.
- We reserve the right to limit sales to any person, geographic region or jurisdiction.
6. Billing & Account Information
- You agree to provide current, complete and accurate purchase and account information.
- We may cancel orders that appear to be placed by dealers, resellers or distributors without authorisation.
7. Optional Tools & Third-Party Links
We provide access to third-party tools (e.g., order tracking, financing) “as is.” Any use is entirely at your own risk. Third-party links on this Site are not affiliated with us; we are not responsible for third-party content or accuracy.
8. Errors, Inaccuracies & Omissions
Occasionally there may be information on our Site that contains typographical errors or omissions related to product descriptions, pricing, promotions, shipping charges and availability. We reserve the right to correct errors and change or update information at any time without prior notice.
9. Prohibited Uses
In addition to other prohibitions, you are prohibited from using the Site or its content: for unlawful purposes; to solicit others to perform unlawful acts; to infringe intellectual-property rights; to harass, abuse or discriminate; to upload malicious code; to collect personal information of others; or to interfere with security features.
10. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. The Service and all products delivered through the Service are provided “as is” and “as available.” In no case shall Pure Flame Co, our directors, employees or affiliates be liable for any direct, indirect or consequential damages arising from your use of the Service or any products obtained through the Service.
11. Indemnification
You agree to indemnify, defend and hold harmless Pure Flame Co and our affiliates from any claim arising out of your breach of these Terms or violation of any law or third-party rights.
12. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.
13. Termination
The obligations and liabilities incurred prior to termination shall survive termination of this Agreement. These Terms are effective unless and until terminated by either you or us.
14. Entire Agreement
These Terms and any policies posted by us constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements.
15. Governing Law
These Terms and any separate agreements shall be governed by the laws of the State of Texas, USA.
16. Changes to Terms
You can review the most current version of the Terms at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.
Contact
Pure Flame Co
30 N Gould St Ste R
Sheridan, WY 82801
Customer Support:
Email: support@pureflameco.com
Phone: 1-833-922-6460
Hours: Monday-Friday, 9:00 AM - 5:00 PM EST
Questions about the Terms? Email us at support@pureflameco.com.
Last updated: June 2025