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Napoleon Astound 96" Built-In Electric Fireplace - NEFB96AB

Original price $4,899.00
Original price $4,899.00 - Original price $4,899.00
Original price $4,899.00
Current price $4,149.00
$4,149.00 - $4,149.00
Current price $4,149.00

Napoleon Astound 96 — Built-In Electric Fireplace

The Astound 96 is a monumental 96-inch linear electric fireplace offering ultra-realistic fluttering flames, smart controls, and generous viewing area. Fully electric and vent-free, it’s designed for maximum visual impact while delivering up to 10,000 BTU of warmth.

  • Flip-down glass to easily change unique Driftwood logs & Woodland media, or add optional media kits
  • 13 ember bed & top light colors; adjust brightness & flame speed via remote, app, or voice
  • Frameless or trimmed finish; large viewing area with tinted glass to reduce glare
  • Smart features: Napoleon Home App, voice control (Alexa/Google), premium remote

Quick Facts

  • Max Heat Output: 10,000 BTU (3,000 W)
  • Viewing Area: 91.75″ × 17.50″
  • Dimensions: 96.25″ W × 25.75″ H × 12.31″ D
  • Framing / Rough Opening: 96.75″ W × 26.25″ H × 13.38″ D
  • Weight: ~ 222 lb
  • Warranty: 5-Year Limited
  • Documents (PDF): Spec Sheet (PDF)

Technical Specifications

Brand Napo­leon
Model Astound 96 (NEFB96AB)

Performance

Max Heat Output 10,000 BTU / 3,000 W
Electrical Supply Hard-wired, 120 V / 240 V
Heating Area Up to ~800 sq ft
Flame / Lighting Features 13 ember bed & top-light colors; flame speed & brightness adjustable
Media Included Driftwood logs & Woodland media kit; flip-down glass for access

Materials & IDs

Viewing Area 91.75″ × 17.50″
Width × Height × Depth 96.25″ × 25.75″ × 12.31″
Framing Opening 96.75″ W × 26.25″ H × 13.38″ D
Weight ≈ 222 lb
Warranty 5-Year Limited

Documents (PDF): Spec Sheet (PDF)

FAQs

What are the lighting and flame options?

Comes with 13 ember bed & top-light color options, with adjustable flame speed and brightness.

Does this model need venting?

No—Astound 96 is fully electric and requires no external venting.

What kind of media is included?

Included media: Driftwood logs & Woodland media kit; front flip-down glass makes changing included or optional media easy.

What control methods does it support?

Premium remote, Napoleon Home App, voice control (Google Home/Alexa), with optional wall controller.

Is there an energy saving mode?

Yes—ECO mode reduces heat output; BOOST mode provides maximum heat and blower speed.

What is the warranty term?

5-Year Limited Warranty.

Warranty

Napo­leon Astound 96 (NEFB96AB) — Manufacturer warranty: 5-Year Limited.

Coverage

Component Term Notes
All major components (heater, flame / LED elements, media bed, etc.) 5 years Defects in materials and workmanship. Normal residential use.

Exclusions & Conditions

  • Improper installation, misuse, or unauthorized modifications void warranty.
  • Original purchaser only; proof of purchase required.
  • Labor, shipping, or installation costs not covered unless specifically stated.

How to Make a Warranty Claim

  1. Keep proof of purchase and model number.
  2. Contact PureFlameCo Support with photos and description of the issue.
  3. Obtain manufacturer authorization before repair or replacement.

For full warranty document, refer to Napoleon’s warranty terms or contact support.

Manuals & Installation

Pre-Install Checklist

  • Dedicated hard-wired circuit: 120 V or 240 V per loc al code.
  • Frame rough opening: approx. 96.75″ W × 26.25″ H × 13.38″ D.
  • Ensure unit depth of ~12.31″ deep and allowance for front access to flip-down glass.
  • Allow sufficient clearance above and around for ventilation & safety. Refer to manual.
  • Ensure wall structure can support ~222 lb weight.

Compliance & Safety

Install per Napoleon’s installation instructions, local building and electrical codes; proper framing, safety clearances must be observed.

Use only manufacturer-approved or included media; do not block vents or cover glass.

Professional installation is strongly recommended, especially for hard-wired and built-in setups.

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Description

Napoleon Astound 96 — Built-In Electric Fireplace

The Astound 96 is a monumental 96-inch linear electric fireplace offering ultra-realistic fluttering flames, smart controls, and generous viewing area. Fully electric and vent-free, it’s designed for maximum visual impact while delivering up to 10,000 BTU of warmth.

  • Flip-down glass to easily change unique Driftwood logs & Woodland media, or add optional media kits
  • 13 ember bed & top light colors; adjust brightness & flame speed via remote, app, or voice
  • Frameless or trimmed finish; large viewing area with tinted glass to reduce glare
  • Smart features: Napoleon Home App, voice control (Alexa/Google), premium remote

Quick Facts

  • Max Heat Output: 10,000 BTU (3,000 W)
  • Viewing Area: 91.75″ × 17.50″
  • Dimensions: 96.25″ W × 25.75″ H × 12.31″ D
  • Framing / Rough Opening: 96.75″ W × 26.25″ H × 13.38″ D
  • Weight: ~ 222 lb
  • Warranty: 5-Year Limited
  • Documents (PDF): Spec Sheet (PDF)

Technical Specifications
Brand Napo­leon
Model Astound 96 (NEFB96AB)

Performance

Max Heat Output 10,000 BTU / 3,000 W
Electrical Supply Hard-wired, 120 V / 240 V
Heating Area Up to ~800 sq ft
Flame / Lighting Features 13 ember bed & top-light colors; flame speed & brightness adjustable
Media Included Driftwood logs & Woodland media kit; flip-down glass for access

Materials & IDs

Viewing Area 91.75″ × 17.50″
Width × Height × Depth 96.25″ × 25.75″ × 12.31″
Framing Opening 96.75″ W × 26.25″ H × 13.38″ D
Weight ≈ 222 lb
Warranty 5-Year Limited

Documents (PDF): Spec Sheet (PDF)

FAQs
What are the lighting and flame options?

Comes with 13 ember bed & top-light color options, with adjustable flame speed and brightness.

Does this model need venting?

No—Astound 96 is fully electric and requires no external venting.

What kind of media is included?

Included media: Driftwood logs & Woodland media kit; front flip-down glass makes changing included or optional media easy.

What control methods does it support?

Premium remote, Napoleon Home App, voice control (Google Home/Alexa), with optional wall controller.

Is there an energy saving mode?

Yes—ECO mode reduces heat output; BOOST mode provides maximum heat and blower speed.

What is the warranty term?

5-Year Limited Warranty.

Warranty

Napo­leon Astound 96 (NEFB96AB) — Manufacturer warranty: 5-Year Limited.

Coverage

Component Term Notes
All major components (heater, flame / LED elements, media bed, etc.) 5 years Defects in materials and workmanship. Normal residential use.

Exclusions & Conditions

  • Improper installation, misuse, or unauthorized modifications void warranty.
  • Original purchaser only; proof of purchase required.
  • Labor, shipping, or installation costs not covered unless specifically stated.

How to Make a Warranty Claim

  1. Keep proof of purchase and model number.
  2. Contact PureFlameCo Support with photos and description of the issue.
  3. Obtain manufacturer authorization before repair or replacement.

For full warranty document, refer to Napoleon’s warranty terms or contact support.

Manuals & Installation

Pre-Install Checklist

  • Dedicated hard-wired circuit: 120 V or 240 V per loc al code.
  • Frame rough opening: approx. 96.75″ W × 26.25″ H × 13.38″ D.
  • Ensure unit depth of ~12.31″ deep and allowance for front access to flip-down glass.
  • Allow sufficient clearance above and around for ventilation & safety. Refer to manual.
  • Ensure wall structure can support ~222 lb weight.

Compliance & Safety

Install per Napoleon’s installation instructions, local building and electrical codes; proper framing, safety clearances must be observed.

Use only manufacturer-approved or included media; do not block vents or cover glass.

Professional installation is strongly recommended, especially for hard-wired and built-in setups.

Shipping

Shipping & Delivery

For a limited time, enjoy FREE shipping on every order from Pure Flame Co—no minimums, no codes.

We carefully pack your items and dispatch most orders within 24–48 business hours. The moment your order ships, you’ll get a tracking link so you can follow it door to door.

  • Shipping & Delivery: Free on Ground or LTL Freight on all orders (contiguous U.S.). Electric fireplaces ≤60″: processing 1–2 business days, transit 3–6 business days via UPS/FedEx. Larger/oversize items ship by scheduled curbside LTL. Expedited/white-glove available on request.

Returns

  • Returns & Exchanges: 30-day window; item must be unused in original packaging. Parcels ≤70 lb receive a prepaid label; freight >150 lb is customer-arranged or $199 flat pickup. Restocking: 0% unopened / 15% opened / 25% installed or used. Exclusions: fuel, final sale, custom items. Refunds post ~5 business days after inspection.

Freight Delivery Checklist

  1. Inspect the crate before signing.
  2. Note any damage on the BOL and take photos.
  3. Refuse severely damaged freight and contact us.

Need help?

Email: support@pureflameco.com

Number: (+1 833-922-6460) or (+1 201-979-1399)