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Dimplex OptiMyst Cassette 20" Built-In Water Vapor Fireplace - CDFI500-PRO RG

by Dimplex
Original price $2,638.99
Original price $2,638.99 - Original price $2,638.99
Original price $2,638.99
Current price $2,029.99
$2,029.99 - $2,029.99
Current price $2,029.99

Dimplex Opti-Myst Pro 500 Cassette 20″ Built-In Water-Vapor Fireplace (CDFI500-PRO)

The Opti-Myst Pro 500 Cassette 20″ (Model CDFI500-PRO) delivers lifelike flame and smoke effects via ultrasonic mist and LED lighting. With modular design allowing custom linear lengths, it’s vent-free, gas-free, and glass remains cool. Ideal for visual ambiance with zero heat output and family-friendly safety.

  • Water-vapor flame & smoke illusion; modular cassette design
  • Optional continuous water supply (plumbing kit available)
  • Remote control & adjustable flame height and intensity
  • Safe, cool-touch surfaces; no gas, no heat, no venting

Quick Facts

  • Voltage / Power: 120 V • 230 W
  • Framed Rough Opening: ~20-3/8″ W × 9-1/2″ H × 12-1/4″ D
  • Viewed Opening w/ Media Plate: ~20-1/8″ W × 9-1/2″ H × 12″ D
  • Viewed Opening w/ Log Set: ~20-1/8″ W × 15-1/4″ H × 14″ D
  • Weight: ~24 lb
  • Warranty: 2-Year Limited Manufacturer Warranty

Technical Specifications

Brand Dimplex
Model Opti-Myst Pro 500 Cassette 20″ (CDFI500-PRO)

Performance & Operation

Power Draw 230 W
Electrical Supply 120 V, direct-wire or plug-in via optional kit
Heat Output None — visual effect only
Flame / Smoke Technology Water-vapor + LED lighting; ultrasonic mist; adjustable flame effect
Controls & Features Remote; adjustable flame height; optional continuous water supply
Installation Type Built-in cassette / modular; non-venting design

Dimensions & IDs

Seen Opening (Media Plate) ~20-1/8″ W × 9-1/2″ H × 12″ D
Seen Opening (Log Set) ~20-1/8″ W × 15-1/4″ H × 14″ D
Rough Opening / Framing ~20-3/8″ W × 9-1/2″ H × 12-1/4″ D
Weight ~24 lb
Warranty Term 2 years limited

Documents (PDF): Specification Sheet (PDF)

FAQs

Does this model generate heat?

No — this cassette is for visual effect only; no heat output.

What are the electrical requirements?

Requires 120 V, ~230 W; can be direct-wired or use plug-kit accessory.

Where is the flame & smoke visible?

Viewed through front opening; log-set option raises height to ~15-1/4″ H.

Is it safe to touch the glass and frame?

Yes — surfaces are cool-touch under normal operation; unit is vent-free and uses no gas.

Can I use a continuous water supply?

Yes — optional plumb kit is available to avoid manual refilling.

What is the warranty?

2-Year Limited Manufacturer Warranty.

Warranty

Dimplex Opti-Myst Pro 500 Cassette 20″ (CDFI500-PRO) — Manufacturer warranty: 2-Year Limited.

Coverage

Component Term Notes
Visual components, LED flame / smoke system, controls 2 years Defects in materials and workmanship under normal residential use

Exclusions & Conditions

  • Original purchaser only; proof of purchase required.
  • Damage for misuse, modification, or improper installation voids warranty.
  • Labor, freight/shipping, and accessories not part of visual performance are typically not covered.

Manuals & Installation

Pre-Install Checklist

  • Ensure rough opening / framing: ~20-3/8″ W × 9-1/2″ H × 12-1/4″ D.
  • Provide 120 V supply; prepare wiring for direct wire or plug-kit where applicable.
  • Allow access for continuous water supply if using plumbing kit; avoid drafts or strong airflow.
  • Support weight (≈24 lb) securely; ensure unit is level.

Compliance & Safety

Install per Dimplex instructions and all local electrical / safety codes. Disconnect power before maintenance.

Use clean water for vapor effect; surfaces remain cool; avoid contact with internal components during operation.

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Description

Dimplex Opti-Myst Pro 500 Cassette 20″ Built-In Water-Vapor Fireplace (CDFI500-PRO)

The Opti-Myst Pro 500 Cassette 20″ (Model CDFI500-PRO) delivers lifelike flame and smoke effects via ultrasonic mist and LED lighting. With modular design allowing custom linear lengths, it’s vent-free, gas-free, and glass remains cool. Ideal for visual ambiance with zero heat output and family-friendly safety.

  • Water-vapor flame & smoke illusion; modular cassette design
  • Optional continuous water supply (plumbing kit available)
  • Remote control & adjustable flame height and intensity
  • Safe, cool-touch surfaces; no gas, no heat, no venting

Quick Facts

  • Voltage / Power: 120 V • 230 W
  • Framed Rough Opening: ~20-3/8″ W × 9-1/2″ H × 12-1/4″ D
  • Viewed Opening w/ Media Plate: ~20-1/8″ W × 9-1/2″ H × 12″ D
  • Viewed Opening w/ Log Set: ~20-1/8″ W × 15-1/4″ H × 14″ D
  • Weight: ~24 lb
  • Warranty: 2-Year Limited Manufacturer Warranty
Technical Specifications
Brand Dimplex
Model Opti-Myst Pro 500 Cassette 20″ (CDFI500-PRO)

Performance & Operation

Power Draw 230 W
Electrical Supply 120 V, direct-wire or plug-in via optional kit
Heat Output None — visual effect only
Flame / Smoke Technology Water-vapor + LED lighting; ultrasonic mist; adjustable flame effect
Controls & Features Remote; adjustable flame height; optional continuous water supply
Installation Type Built-in cassette / modular; non-venting design

Dimensions & IDs

Seen Opening (Media Plate) ~20-1/8″ W × 9-1/2″ H × 12″ D
Seen Opening (Log Set) ~20-1/8″ W × 15-1/4″ H × 14″ D
Rough Opening / Framing ~20-3/8″ W × 9-1/2″ H × 12-1/4″ D
Weight ~24 lb
Warranty Term 2 years limited

Documents (PDF): Specification Sheet (PDF)

FAQs
Does this model generate heat?

No — this cassette is for visual effect only; no heat output.

What are the electrical requirements?

Requires 120 V, ~230 W; can be direct-wired or use plug-kit accessory.

Where is the flame & smoke visible?

Viewed through front opening; log-set option raises height to ~15-1/4″ H.

Is it safe to touch the glass and frame?

Yes — surfaces are cool-touch under normal operation; unit is vent-free and uses no gas.

Can I use a continuous water supply?

Yes — optional plumb kit is available to avoid manual refilling.

What is the warranty?

2-Year Limited Manufacturer Warranty.

Warranty

Dimplex Opti-Myst Pro 500 Cassette 20″ (CDFI500-PRO) — Manufacturer warranty: 2-Year Limited.

Coverage

Component Term Notes
Visual components, LED flame / smoke system, controls 2 years Defects in materials and workmanship under normal residential use

Exclusions & Conditions

  • Original purchaser only; proof of purchase required.
  • Damage for misuse, modification, or improper installation voids warranty.
  • Labor, freight/shipping, and accessories not part of visual performance are typically not covered.
Manuals & Installation

Pre-Install Checklist

  • Ensure rough opening / framing: ~20-3/8″ W × 9-1/2″ H × 12-1/4″ D.
  • Provide 120 V supply; prepare wiring for direct wire or plug-kit where applicable.
  • Allow access for continuous water supply if using plumbing kit; avoid drafts or strong airflow.
  • Support weight (≈24 lb) securely; ensure unit is level.

Compliance & Safety

Install per Dimplex instructions and all local electrical / safety codes. Disconnect power before maintenance.

Use clean water for vapor effect; surfaces remain cool; avoid contact with internal components during operation.

Shipping

Shipping & Delivery

For a limited time, enjoy FREE shipping on every order from Pure Flame Co—no minimums, no codes.

We carefully pack your items and dispatch most orders within 24–48 business hours. The moment your order ships, you’ll get a tracking link so you can follow it door to door.

  • Shipping & Delivery: Free on Ground or LTL Freight on all orders (contiguous U.S.). Electric fireplaces ≤60″: processing 1–2 business days, transit 3–6 business days via UPS/FedEx. Larger/oversize items ship by scheduled curbside LTL. Expedited/white-glove available on request.

Returns

  • Returns & Exchanges: 30-day window; item must be unused in original packaging. Parcels ≤70 lb receive a prepaid label; freight >150 lb is customer-arranged or $199 flat pickup. Restocking: 0% unopened / 15% opened / 25% installed or used. Exclusions: fuel, final sale, custom items. Refunds post ~5 business days after inspection.

Freight Delivery Checklist

  1. Inspect the crate before signing.
  2. Note any damage on the BOL and take photos.
  3. Refuse severely damaged freight and contact us.

Need help?

Email: support@pureflameco.com

Number: (+1 833-922-6460) or (+1 201-979-1399)